Where We Ship

All orders are packed and dispatched from our own warehouse in China.

We currently ship to the United States, Canada, the United Kingdom, all EU member states, Australia, New Zealand, Japan, Singapore, and the United Arab Emirates.

Don’t see your country at checkout? Email hello@gomnirc.com. We’ll check availability and provide a shipping quote. Additional destinations can usually be added within a few days.

Order Processing

We dispatch within 1–5 business days of receiving your order.

Why a range and not a fixed number? Every model is unpacked, checked and test-run before it's boxed, and some items are assembled to order. Most orders leave us on day 1 or 2; a few take up to 5 — usually multi-item orders, a model that needs a final inspection, or an item we're waiting on from a supplier. You'll get a shipping confirmation with a tracking number the moment your parcel is handed to the carrier, so you're never guessing.

Our warehouse is closed on Chinese public holidays. During Lunar New Year, shipping typically pauses for 7–10 days. We’ll publish the exact closure dates on this page at least 30 days in advance.

Shipping Options & Delivery Times

Available shipping options and shipping charges are shown at checkout after you enter your delivery address.

The estimates below are measured in business days from dispatch, not from the date you place your order.

Destination	Tracked Economy	Express
United States	7–15 business days	5–10 business days
Canada	8–18 business days	5–10 business days
United Kingdom & EU	8–15 business days	5–10business days
Australia & New Zealand	8–18 business days	5–10 business days
Other supported destinations	10–20 business days	Where available; shown at checkout

• Express shipping is handled by DHL, UPS, or FedEx, depending on the destination.
• Economy shipping uses our consolidated shipping service and includes tracking.
• Delivery times are estimates, not guarantees. Customs inspections, public holidays, and carrier disruptions may cause delays.
• Orders containing lithium batteries may require additional transit time, as explained below.

Orders Containing Lithium Batteries

Most of our models include a lithium battery. These shipments are subject to additional transport requirements.

Allow extra transit time. Battery-containing orders use a shipping service approved to carry lithium batteries. Please allow 2–4 additional business days beyond the estimates above.

Some spare batteries cannot ship separately. Certain destinations restrict shipments of standalone batteries. If this affects your order, we’ll contact you before dispatch to discuss the available options, such as shipping the battery with a model or refunding the affected item.

Let cold batteries reach room temperature before charging. If your parcel arrives in cold weather, allow the battery to warm naturally at room temperature for at least 2 hours, and follow the product’s charging instructions. Do not charge a battery that is still cold, damaged, swollen, or leaking. Damage caused by improper charging may not be covered by the product warranty.

Tracking Your Order

We’ll email your tracking number as soon as your parcel is dispatched.

Tracking usually updates within 24–48 hours. For economy shipments, the first scan may take up to 5 business days to appear. A delayed scan does not necessarily mean the parcel has stopped moving.

If tracking has not updated after 7 business days, email hello@gomnirc.com with your order number. We’ll contact the carrier and investigate on your behalf. If we confirm that your parcel is lost or cannot be delivered, we’ll arrange a replacement or a full refund.

Import Duties & Taxes

Your order may be subject to import duties, VAT, sales tax, or customs clearance fees in the destination country. Any applicable charges are the recipient’s responsibility.

These charges are determined by local authorities and may depend on the declared value, product classification, and local import rules. They are separate from shipping charges. For an estimate, please check with your local customs authority before ordering.

For shipments delivered by DHL, UPS, or FedEx, the carrier may pay customs charges on your behalf and collect them from you before delivery or through a separate invoice. The carrier may also charge a clearance or handling fee.

Damaged or Missing Parcels

If your parcel arrives damaged or has not arrived by the estimated delivery date, please email hello@gomnirc.com within 30 days of that date.

Include:

• Your order number
• A brief description of the issue
• For damaged deliveries, photos of the outer packaging and affected items

Please keep the packaging and contents until we’ve reviewed your claim.

If there is a delivery or customs-charge issue, contact us before refusing the parcel. Refused parcels can take 6–10 weeks to return to our warehouse, which may significantly delay resolution and any applicable refund.

Address Restrictions & Delivery Exceptions

• PO boxes: Supported in the US and UK with economy shipping. Express services require a street address.
• APO / FPO / DPO addresses: Supported for US military destinations. Please allow 3–4 weeks for delivery.
• Remote areas: Destinations such as Alaska, Hawaii, Puerto Rico, and the Scottish Highlands may incur an additional shipping surcharge.
• Incorrect addresses: Please check your delivery details before placing your order. Once a parcel has been dispatched, we can request a redirect, but it is not guaranteed. Any carrier redirect fee is the recipient’s responsibility.
• Undeliverable returns: If a parcel is returned because of an incorrect or incomplete address, we’ll refund the item price once it reaches our warehouse, minus the return shipping cost.

Contact Us

Have a shipping question? Email hello@gomnirc.com.

Our support team replies within 24 hours, Monday–Saturday. If you’ve already placed an order, include your order number so we can help you faster.