Frequently Asked Questions (FAQ)

Will I have to pay import duty or VAT?

On standard shipping to the routes marked DDP on the product page — the US, Canada, the EU, UK, Australia, UAE, South East Asia, Korea and Japan — no. Duties are handled up front, so nothing is collected at the door. Express shipping via DHL, UPS or FedEx is faster but DDU: your local customs authority may charge duty or VAT and the carrier collects it on delivery, sometimes with a clearance handling fee. The shipping badge on each product page tells you which one applies to your order. We never add a hidden fee at checkout.

Shipping & Lithium Batterie
How long does international delivery take for orders with lithium batteries?

Most of our models come with high-performance lithium batteries, which require specialized carrier handling and compliant air transport routes. Dispatches typically take 1–5 business days, followed by 7–15 business days for economy tracked shipping (or 5–8 business days for express delivery). Please allow an additional 2–5 business days for battery-containing shipments to complete specialized customs and safety scans.

Can spare batteries be shipped separately?

Certain international destinations restrict shipments of standalone lithium batteries without a vehicle. If your destination has strict air freight restrictions for standalone batteries, we will contact you prior to dispatch to bundle the battery with a vehicle or adjust your order accordingly.

Vehicle Scale & Selection

Which scale is right for me (1/43, 1/28, 1/24, or 1/10)?

Choosing the right scale depends on where and how you plan to drive:

1/43 & 1/28 Scale (Micro / Desk / Indoor Drift): Perfect for desktop tracks, living room floors, and tight indoor courses. Highly portable and engineered with precision steering for tight technical drifting.
1/24 & 1/18 Scale (Mini Crawlers & Trail): Excellent balance of indoor obstacle crawling and outdoor backyard trail exploration.
1/10 Scale & Buggies (Outdoor / High Speed): Designed for outdoor dirt tracks, open pavement, gravel, and high-speed bashing where maximum power and suspension travel are needed.
Quality Inspection & Pre-dispatch Testing

Are vehicles tested before they ship?

Yes. Every vehicle undergoes a thorough pre-dispatch inspection before being packed. Our technical team checks throttle response, steering trim, drivetrain smoothness, and transmitter binding to ensure your model arrives track-ready out of the box.

After-Sales, Parts & Maintenance

Where can I get replacement parts or upgrades?

We stock factory replacement parts and optional upgrade components (metal chassis, upgraded dampers, drift tires, differentials, and gears). If you need a specific spare part that is not currently listed on our site, contact us at hello@gomnirc.com with your model number, and we will source or verify compatibility for you.

What should I do if my model arrives damaged or has a defect?

Please inspect your shipment upon arrival. In the rare event of transit damage or a factory defect, email hello@gomnirc.com within 30 days of receipt with your order number and a clear photo or short video demonstrating the issue. We will diagnose the problem and provide replacement parts, a replacement model, or a refund as needed.

How do I care for my lithium battery?

Always disconnect the battery from the ESC when the vehicle is not in use. Use only the supplied or manufacturer-recommended balance charger. If your package arrives in cold weather, allow the battery to warm naturally to room temperature for at least 2 hours before charging.